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What other business besides the airlines can treat their customers so badly?
Posted by admin on Sep 22, 2007 in Other - Destinations
Tom S asked:
How can the airline business get away with treating their customers so badly? The delays, the tons of junk fees, the lax maintenance issues, the awful ticket pricing systems, etc.
How can the airline business get away with treating their customers so badly? The delays, the tons of junk fees, the lax maintenance issues, the awful ticket pricing systems, etc.
Many other businesses would go belly up if they treated their customers so badly. How can the airlines get away with treating those whose survival they depend on, so poorly.
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